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Shipping And Handling Charges

Prices do not include shipping. Shipping is €2.95 on all Irish orders and will be added to your basket at the checkout.

Ripe By Roz offer a 2-5 day shipping period, however, we will not be held responsible for delays in delivery caused by the carrier or any other third party. All orders are sent via GLS and will require a signature,  please ensure that you, or a trusted person is available to sign for your package.

If you are an international customer, your order may be subject to import duties and taxes which will be applied when the delivery reaches that destination. Ripe By Roz is not responsible for payment of these taxes and duties, this responsibility lies with the customer. Please contact your local customs office if you have any questions.

Returns

Ripe By Roz allows 14 working days to return your order if your order is damaged, unsatisfactory or not as described. If you wish to return your order, please fill in our returns form and one of customer service team will get back to you.

If this action is not taken within the 14 days, Ripe By Roz will assume your order is satisfactory and will not accept returns.

In the case of damaged or faulty items, Ripe By Roz request for the items to be sent back. Upon receiving the returned items, Ripe By Roz will inspect the products and the customer will be notified of a refund or an exchanged item - depending on the preference of the customer.

Cancellations

Ripe By Roz offer a 7 day cancellation period. If within the 7 days, your order has been shipped, you will be liable for the cost of returning the package.